Retail Visits

Insight has built a global reputation for developing international best practice store visit programmes which help retailers and suppliers make connections and find new ideas to innovate in their businesses.

The global market place

Over recent years Insight has organised and managed tailored retail visit programmes for companies and organisations like Shell, Circle K, Sheetz, QuikTrip, ENEX, Tesco, NACS, AACS, ACS, NATSO, Reitan, Topaz, Pick n Pay, OXXO, Albert Heijn, 7 Eleven Australia, Statoil, Engen, Shell and SPAR UK.

Cities where we have held retail study tours include; Oslo, New York, Sydney, Vienna, Tokyo, Paris, Dublin, Santiago, London, Atlanta, Johannesburg, Chicago, Manchester, Toronto, Dubai, Copenhagen, Las Vegas, Pennsylvania, Vancouver, Sao Paulo and Cape Town.

How we operate

We work with clients to identify their specific requirements, creating programmes of retail, distribution centre, or factory visits in single, or often multiple international markets. We regularly manage and run these tailored store visits for UK and international clients globally. We are as “at home” in New York, Sydney and Dublin as we are in Cape Town or London.

In almost all cases these visits are hosted by senior retailers. Insight’s policy is to arrange these visits as official exchanges and consequently we have developed significant international connections and goodwill in conducting this specialised activity.

Retailers and suppliers find this activity very valuable and typically return home with immediately implementable ideas.


“Excellent. Best visits as ever were with local management, insightful.”
Head of Convenience Formats, Sainsbury’s, UK

“Access to store management & level of information shared was excellent. Also availability to take pictures at retailers was great!” 
Senior Vice President, Marketing, Wawa, USA

“This chance to visit so many outlets, meeting the staff and allowing us to take pictures is very limited in this world. Learnt a lot and.will apply in our business, especially in food to go”
Business Manager, Convenience Stores, Matrah Stores, Oman

“All hosted stores visited were well done. Great information was given and shared. Favourite was “Little Waitrose”- I really like the freshness and quality perception.” 
Director of Food & Beverage Innovation, RaceTrac Petroleum, USA

“I did find the study tour very rewarding last week, the stores were very stimulating, eye opening and quite creative with their design and concepts. It has given me and my colleagues many ideas for our future plans”
Director, Company Owned Stores, SPAR UK

“Very well prepared programme and materials, overall excellent tour.”
Commercial Director, Neste Oil, Russia

“As always interesting to see, I always get some great ideas”
Retail Operations Manager, N1, Iceland

“Learning from peers and interactions was the greatest learning experience, great insights – highly recommended.”
Business Unit Manager, Smollan Group, South Africa

“Overall the quality of the stores today was excellent and the briefings at the stores were very very good. More than expected. Another great day.”
Senior Brand Manager, SSP, UK

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Retail Visits

A global reputation for developing international best practice store visit programmes